REGULATIONS

CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS

    1. The Regulations define the rules and conditions for the provision of services by electronic means, including the use of the Store, as well as the rights, obligations and terms of liability of the Seller and the Customer. The Regulations do not apply to relations with consumers.
    2. Each Customer should read the Regulations. Starting to use the Store means accepting the Regulations.
    3. The Regulations are available on the Store's website.
    4. Only the Regulations apply. General terms and conditions of contracts (sales, deliveries or similar) or regulations applied by Customers do not apply to legal relations with the Seller.
     5. Basic definitions:
                           1) Regulations: these Regulations;
                           2) Seller: Bewell Polska Aurelia Tchórzewska, ul. Barwna 27, 43-300 Bielsko-Biała, NIP 9371025938, REGON 072926997;
                           3) Client: a natural person who is over 18 years of age and has full legal capacity, a legal person and an organizational unit without legal personality but which can acquire rights and incur liabilities on their own behalf, running a business or professional activity on their own behalf, who will enter into a legal relationship with the Seller within the scope of the Store's activities;
                           4) Electronic Service - a service within the meaning of the Act of July 18, 2002 on the provision of services electronically (Journal of Laws 2017.1219, as amended), provided electronically by the Seller to the Customer via the Website;
                           5) Store or Online Store, or Website: Electronic service, Online Store, run by the Seller at the Internet address https://sklep.bewell.com.pl ;
                           6) Account – Electronic Service, marked with an individual name (login) and password provided by the Customer, a set of resources in the Seller's IT system in which data is collected provided by the Customer and information about activities within the Store;
                           7) Goods or Product - goods sold in the Store and included in the Seller's offer;
                           8) Agreement - a distance agreement regarding the purchase of Goods, concluded on result of the Customer placing an Order in the Store and its acceptance by the Seller;
                           9) Order - an instruction to purchase the Goods placed by the Customer via means of technical communication;
                           10) Form - a script constituting a means of electronic communication enabling the submission of an Order ;
                           11) Newsletter – Electronic Service, an electronic distribution service provided by the Seller via e-mail, which enables all Customers using it to automatically receive from the Seller cyclical content of subsequent editions of the newsletter, containing information about the Website, including new products or promotions in the Store.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION

    1. The Seller offers the following types of Electronic Services:
1)    Online Store,
2)    Newsletter,
3)    Opinion (commenting),
4)    Account.
    2. The Seller provides services electronically in accordance with the Regulations.
    3. The technical condition for using the Store is that the Customer must have a computer or other devices enabling browsing the Internet, appropriate software (including a web browser), Internet access and a current and active e-mail account.
    4. The Customer is prohibited from providing illegal content.
    5. Using the Store may involve risks typical of using the Internet, such as spam, viruses, hacker attacks. Customers should use appropriate technical measures that will minimize the above-mentioned threats, including anti-virus programs and programs that protect the identity of Internet users.
   6. The contract for the provision of electronic services is concluded via the Online Store. The Customer may terminate the use of the services electronically at any time by leaving the Store or by deleting the Customer's account. In such a case, the contract for the provision of electronic services is terminated automatically without the need to submit additional declarations by the parties.
    7. It is not possible to use the Store anonymously or using a nickname.

CHAPTER 3. PERSONAL DATA

1. The Seller processes personal data provided by Customers in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4/05/2016, hereinafter referred to as the "Regulation"). In particular:
    2. The Seller ensures that the data is:
    a) processed lawfully, reliably and transparently for Customers and other data subjects;
    b) collected in specific, explicit and legitimate purposes and not further processed in a way that is incompatible with those purposes;
    c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
    d) accurate and updated where necessary;
    e) kept in a form which permits identification of the data subject for no longer than is necessary for the purposes for which the data are processed;
    f) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures,
    3. The Seller uses appropriate technical and organizational measures ensuring protection of processed personal data appropriate to the nature, scope, context and purposes of processing and the risk of violating the rights and freedoms of natural persons;
    4. The Seller provides access to personal data and the exercise of other rights to Customers and other persons data subjects, in accordance with the applicable legal provisions.
    5. The basis for the processing of personal data is the consent of customers or the occurrence of another condition entitling the processing of personal data in accordance with the Regulation.
    6. The Seller guarantees the implementation of the rights of persons whose personal data are processed in accordance with the principles arising from the relevant provisions, including these persons have:
1)    the right to withdraw consent regarding the processing of personal data;
2)    the right to information regarding their personal data;
3)    the right to control data processing, including supplementing, updating, rectifying and deleting it;
4)    the right to object to the processing or to limit processing;
5)    the right to complain to the supervisory authority and using other legal means to protect your rights.
    7. A person having access to personal data processes them only on the basis of the Seller's authorization or an agreement entrusting the processing of personal data and only at the request of the Seller.
    8. The Seller ensures that not to disclose personal data to entities other than those authorized under applicable law, unless required by European Union or Polish law.

CHAPTER 4. ADDITIONAL INFORMATION

§ 1 Account.

    1. Account registration on the Store's website is free of charge and requires the following actions: The Customer should complete the registration form, providing specific data and submitting declarations. A link enabling account verification will be sent to the Customer's e-mail address provided by him during the account registration process. Logging in to the Account involves providing the Customer's login and password set by the Customer. The password is confidential and should not be shared with anyone.
    2. The Account allows the Customer to enter or modify data, place and check Orders and view the Order history.
    3. The Account electronic service is provided free of charge for an indefinite period.
    4. The Customer may at any time resign from the account in the Store by sending an appropriate request to the Seller electronically to the following address: info@bewell.com.pl or in writing to the Seller's address: ul. Barwna 27, 43-300 Bielsko-Biała.

§ 2. Newsletter

1.    The Newsletter service is intended to provide the Customer with the requested information.
2.    Using the Newsletter does not require the Customer to register an account, but requires providing an e-mail address and submitting declarations regarding acceptance of the Regulations, processing of personal data, and providing commercial information.
3.    A link confirming the Newsletter subscription will be sent to the Customer's e-mail address.
4.    The Newsletter service is provided free of charge for an indefinite period of time.
5.    The Customer may unsubscribe from the Newsletter at any time by sending an appropriate request to the Seller electronically to the following address: info@bewell.com.pl or in writing to the Seller's address: ul. Barwna 27, 43-300 Bielsko-Biała.

§ 3. Opinions

1.    The Seller allows Customers to post individual and subjective statements (opinions, comments) of the Customer on the Store's website, in particular regarding the Goods.
2.    The service is provided free of charge for an indefinite period of time.
3.    The service can be used anonymously.
4.    The Seller may use the opinions for the purposes of content posted on the Website.

CHAPTER 5. SALES

§ 1. Goods

       1. A detailed description of the Goods can be found on the Store's website.
        2. The Goods may be provided with a warranty or after-sales services. Detailed information in this regard can be found in the description of the Goods.
        3. The Seller reserves the right to make changes to the form, color and/or other features of the Goods.

§ 2. Orders and their execution

    1. Order may be placed by completing the Form available in the Store.
    2. Orders can be placed after registering an Account or without registering an Account (guest shopping).
    3. The Customer is obliged to carefully complete the Form, providing all data in accordance with the actual situation and specifying the selected method of payment and delivery.
    4. The Customer provides data in the Form and submits declarations regarding acceptance of the Regulations, processing of personal data, and providing commercial information.
    5. Orders in the Store can be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays and holidays are processed the next business day.
    6. By placing an Order, the Customer declares in a binding manner the will to purchase the Goods. Any additional agreements should be concluded in writing under pain of nullity.
    7. The Seller will send the Customer an Order confirmation to the e-mail address provided by the Customer. The order is considered accepted for processing after receiving the order confirmation.
    8. The order processing time (i.e. until the date of shipment of the Goods) is up to 5 business days.
    9. The Seller has the right to refuse to conclude a contract or execute an Order without giving reasons.

§ 3. Payments

    1. All prices of Goods given in the Store are gross prices in Polish zlotys (prices include VAT). The price of the Goods does not include the costs referred to in point 2 below. The price of the Goods given when the Customer places the Order is binding for both parties.
    2. The costs related to the delivery of the Goods (e.g. transport, delivery, postal services) and any other costs are borne by the Customer. The amount of these costs may depend on the Customer's choice as to the method of delivery of the Goods. Information about the amount of these costs is provided at the stage of placing the Order.
    3. The customer can choose the form of payment:
    1) payment before shipment of the Goods (prepayment). After placing the Order, the Customer should pay/transfer the amount due to the Store's bank account. The Order is processed after the Customer's payment is credited to the Store's bank account;
    2) payment upon receipt of the Goods (cash on delivery) - the Customer pays the amount directly upon receipt of the Goods. The order is processed after accepting the order.
    3) payment upon receipt of the Goods (cash on delivery) - the Customer pays the amount directly upon receipt of the Goods from the carrier. The order is processed after accepting the order.
    4. For each Product sold, the Store issues a proof of purchase and delivers it to the Customer.
    5. The Customer is obliged to pay within 5 days from the date of conclusion of the sales contract, unless the selected payment method requires a different deadline. .

§ 4. Delivery
    1. The product is sent to the address indicated by the Customer in the Form, unless the Parties agree otherwise.
    2. The product is delivered by courier company or via the postal operator at the Customer's choice. Shipping via a postal operator should be delivered within 5 business days from the date of shipment of the Goods, and via a courier company - within 5 business days from the date of shipment of the Goods.
    3. The Customer may collect the Goods in person at the following address: Personal collection of the Goods is not possible.
    4. Together with the Goods, the Seller provides the Customer with all elements of its equipment as well as operating and maintenance manuals and other documents required by generally applicable regulations. applicable law.
    5. The Seller indicates that:
1)     when the Goods are handed over to the Customer or the carrier, the benefits and burdens related to the Goods and the risk of accidental loss or damage to the Goods pass to the Customer;
2) Acceptance of the shipment with the Goods by the Customer without any reservations shall result in the extinguishment of claims for loss or damage during transport, unless:
a)    the damage was confirmed in a report before accepting the shipment;
b)    such a finding was omitted due to the fault of the carrier;
c)    the loss or damage resulted from the willful misconduct or gross negligence of the carrier;
d)    damage that was not noticeable from the outside was identified by the authorized person after accepting the shipment and within 7 days demanded to determine its condition and proved that the damage occurred between acceptance of the shipment for transport and its release.
3)    if it is found that the shipment with the Goods is tampered with, missing or damaged, the Customer should immediately (no later than within 7 days from the date of receipt of the shipment) submit a complaint to the Seller or carrier. Otherwise, complaints will not be accepted.

CHAPTER 6. LIABILITY

The warranty for physical and legal defects of the Goods is excluded.

CHAPTER 7. WITHDRAWAL FROM THE AGREEMENT

Withdrawal from the Agreement by the Seller or the Customer may be made on the terms set out in the provisions of the Civil Code (Journal of Laws 2017.459, i.e. as amended).

CHAPTER 8. COMPLAINT HANDLING PROCEDURE

    1. Complaints  should be sent by the Customer to the Seller's address in writing to the following address: ul. Barwna 27, 43-300 Bielsko-Biała. You can also inform the Seller about sending the notification electronically to the following address: info@bewell.com.pl.
    2. If it is found that the shipment with the Goods is damaged, missing or damaged, the Customer should immediately (no later than within 7 days from the date of receipt of the shipment) submit a complaint to the Seller. Such action will enable you to pursue claims against the carrier.
    3. The complaint should include a detailed description of the problem and the Customer's request.
    4. The Seller undertakes to consider the complaint within 30 days. Complaints that do not meet the requirements specified in the Regulations will not be considered. Failure to consider the complaint within the deadline does not mean its acceptance by the Seller. If the complaint is accepted, the Seller will take appropriate action.

CHAPTER 9. INTELLECTUAL PROPERTY

1.     The rights to the Website and the content contained therein belong to the Seller.
2.     The address of the website where the Store is available, as well as the content of the website sklep.bewell.com.pl are subject to copyright and are protected by copyright and intellectual property law.
3.     All logos, proper names, graphic designs, videos, texts, forms, scripts, source codes, slogans, trademarks, service marks, etc. are registered marks and belong to the Seller, manufacturer or distributor of the Goods. Downloading, copying, modifying, reproducing, sending or distributing any content from sklep.bewell.com.pl without the owner's consent is prohibited.

CHAPTER 10. FINAL PROVISIONS

    1. In matters not regulated by the Regulations, relevant provisions of generally applicable law shall apply to legal relations with Customers.
    2. The Seller reserves the right to make changes to the Regulations, provided that contracts concluded before the amendment to the Regulations are subject to the version of the Regulations in force
at the time of placing the Order.
    3. Any deviations from the Regulations must be made in writing under pain of invalidity.
    4. The court competent to resolve the dispute between the parties will be the court having jurisdiction over the Seller's registered office.