applies to the Consumer and the Entrepreneur with privileged Consumer rights

You have the right to withdraw from the contract within 14 days without giving any reason. To exercise the right to withdraw from the contract, you must inform the Seller of your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post or e-mail). Below are the contact details:

Bewell Polska Aurelia Tchórzewska
43-316 Bielsko-Biała
ul. Barwna 27

The deadline for withdrawal from the contract expires after 14 days from the date on which you came into possession of the goods or on which a third party other than the carrier and indicated by you came into possession of the goods. In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract expires.

Effects of withdrawal from the contract: in the event of withdrawal from the contract, we will refund to you all payments received from you, including the costs of delivering the goods (with the exception of additional costs resulting from your chosen delivery method other than the cheapest standard delivery method offered by us), immediately , and in any case no later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund. We may withhold the refund until we receive the item or until you provide us with proof of returning it, depending on which event occurs first.

Please send back or hand over the goods to us immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you return the goods before the 14-day period expires.

You will have to bear the direct costs of returning the goods. The amount of these costs is estimated at a maximum of approximately PLN 12.

We point out that you are responsible for the reduction in the value of the item resulting from using it in a way other than what was necessary to establish the nature, characteristics and functioning of the item.

The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. You have the right to request from the data controller access to your data, rectification, deletion or limitation of processing, or objection to processing, as well as the right to lodge a complaint with the supervisory authority. More information is included in the document "Information from the personal data administrator".

You can use the model withdrawal form, but it is not obligatory.

Documents to download:

A sample consumer withdrawal form can be downloaded here: Contract withdrawal form

Complaint form template can be downloaded here: Complaint form template