PRIVACY POLICY AND THE USE OF COOKIES ON THE sklep.bewell.com.pl WEBSITE

§ 1. General provisions

    1. The privacy policy and the use of cookies on the website sklep.bewell.com.pl (hereinafter referred to as the "Policy") was created and adopted by Bewell Polska Aurelia Tchórzewska.
   2. The terms used in the Policy mean: )Service: sklep.bewell.com.pl website;
   1) User: entity using the publicly available Website;
   2) Owner: Bewell Polska Aurelia Tchórzewska, ul. Barwna 27, 43-300 Bielsko-Biała, 9371025938, 072926997;
   3) Cookies: text files sent by the Website and saved on the User's end device which the User uses when browsing websites. The files contain information necessary for the proper functioning of the Website. Cookies most often contain the domain name of the website from which they come, their storage time on the end device and the number;
   3. The purpose of the Policy is in particular:
   1) providing Users with information regarding the use of Cookies on the Website, required by legal provisions, including the Telecommunications Law;
   2) ensuring Users' privacy protection to the extent consistent with the standards and requirements specified in applicable legal provisions.
   4. The Owner limits the collection and use of information regarding Users to the minimum necessary, required for providing services to them.
   5. In order to obtain full access through the Website to the content and services offered by the Owner, it is advisable to accept the rules arising from the Policy. Acceptance may be made using the settings of the software installed in the device used by the User or the service configuration.
   6. The following apply, among others: the following legal provisions:
   1) Act of July 16, 2004, Telecommunications Law (Journal of Laws 2017.1907, as amended);
   2) Act of July 18, 2002 on the provision of electronic services ( OJ 2017.1219, as amended);
   3) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Journal of Laws L 119 of 4/05/2016) together with Polish provisions on the protection of personal data.
   4) Act of 10 May 2018 year on the protection of personal data (Journal of Laws 2019, item 1781).

§ 2. Protection of privacy and personal data

User data is processed by the Owner in accordance with the law. The Users' personal data obtained by the Owner are processed on the basis of the consent granted by the User or the occurrence of another condition authorizing the processing of data in accordance with the regulations, in particular the Regulation.
   2. The Owner takes special care to protect the interests of the data subjects, and in in particular, it ensures that this data is:
   1) processed lawfully, reliably and transparently for Customers and other data subjects;
   2) collected for specific, explicit and legally justified purposes and not processed further in a manner incompatible with those purposes;
   3) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
   4) accurate and kept up to date as necessary;
   5) stored in a form enabling identification of the data subject for a period no longer than necessary for the purposes for which the data are processed;
   6) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures,
   3. The Owner applies appropriate technical and organizational measures to ensure protection of the processed personal data appropriate to the nature, scope, context and purposes of processing and the risk of violating the rights and freedoms of natural persons.
   4. The Owner strives to systematically modernize the IT, technical and organizational measures used to protect this data, in particular the Owner ensures updates of IT protection measures allowing protection against viruses, unauthorized access and other threats resulting from the operation of the IT system and telecommunications networks.
   5. The Owner may - apart from other cases resulting from legal provisions - process the following personal data of the Customer necessary to establish, shape the content, change or terminate the contract:
   1) surname and first names of the Customer;
   2) permanent address;
   3) correspondence address, if different from the residential address;
   4) the right to object to processing or to limit processing;
5) Customer's e-mail addresses;
   6) telephone number;
   6. The Owner may process, with the Customer's consent and for the purposes of advertising, market research and Customer behavior and preferences, with the purpose of using the results of this research for the purpose of improving quality services provided by the Owner, other data regarding the Customer that is not necessary to provide the service electronically.
   7. The Owner provides each User who has made his/her data available to the Owner in any way, the Owner provides access to data and the use of other rights to persons whose the data concern, in accordance with the applicable legal provisions in this regard, these persons have the following rights:
   1) the right to withdraw consent to the processing of personal data;
   2) the right to information regarding their personal data;
   3) the right to control data processing, including supplementing, updating, rectifying, deleting;
   4) the right to object to processing or to limit processing;
   5) the right to complain to the supervisory authority and use other legal means to protect their rights.
   8. The Owner may process personal data in an automated manner, including through profiling, in accordance with the principles arising from the Regulation. In such a case, the purpose of the Owner's activities are marketing purposes or the need to personalize messages sent to Users (including matching information to the User's needs or expectations). The User has the right to object to such processing of his/her data - this objection may be expressed by sending a message to the Owner's address.
   9. A person having access to personal data processes them only on the basis of the Owner's authorization or an agreement entrusting the processing of personal data and only on the basis of instruction of the Owner.
  10. In connection with the operation of the Website, the Owner uses the services of other entities, including to perform the contract with the User. Users' personal data may be transferred to:
  1) a hosting company,
  2) software providers for operating the Website,
  3) internet service providers,
  4) companies providing courier or postal services ,
  5) providers of electronic payment platform,
  6) providers of software for issuing invoices,
  7) entities providing accounting services,
  8) providers of marketing or advertising services.

§ 3. Cookies

    1. Cookies identify the User, which allows the content of the website they use to be tailored to their needs. By remembering his preferences, it allows us to appropriately adjust the content addressed to him, including advertisements. The Owner uses Cookies to guarantee an appropriate standard of convenience of the Website, and the collected data is used only within the company to optimize activities.
   2. Cookies are used to:
   1) adapt the content of the Website to the User's preferences;
   2) optimizing the use of the Website, in particular by recognizing the User's end device,
   3) creating statistics,
   4) maintaining the User's session,
   5) providing the User with advertising content.
   3. The Owner processes statistical information regarding the use of the Website, including information about the session, IP number, amount of time spent on individual pages and subpages, use of individual service functionalities, information about the device and web browser. These data are processed in accordance with Art. 6 section 1 letter f of the Regulation in the legitimate interest of the administrator consisting in facilitating the use of the Website, improving the quality and functionality of the services provided, and the processing of this data does not violate the rights and freedoms of Users. Information about Users is not used for any additional purposes.
   4. These data are processed as part of the Owner's ongoing activities, but no longer than 60 days from receiving the information. After this time, the Owner may further process general statistical data, which will be devoid of any information regarding individual Users.
   5. Please note that in some cases, the software installed by the User on the end device used to browse websites (e.g. browser website) introduces default storage of Cookies on the User's end device. Users can change cookie settings at any time. These settings can be changed, among others, in such a way as to block the automatic setting of Cookies or to inform each time they are placed on the User's end device. Detailed information in this regard is available in the settings and instructions for the software (web browser).
   6. The user can at any time disable or restore the option of collecting Cookies by changing the settings of his device and web browser regarding the use of Cookies or other similar technologies.
   7. Changing the settings constitutes an expression of objection, which may cause difficulties in using the Website in the future. Completely disabling the option of accepting Cookies will not mean that you will not be able to view the content posted on the Website, except for those that require logging in.
   8. Failure to change the settings means that the data will be stored on the User's end device (using the Website will result in automatic placement of Cookies on the User's end device).
   9. Cookies are stored on the User's devices for no longer than 12 months.
   10. The data stored on the User's end device does not cause any configuration changes in the User's end device or software. installed on this device.
   11. Information regarding Cookies also applies to other similar technologies used within the Website.

§ 4. Complaints

    1. Complaints can be sent to the Owner in electronic form to the following address info@bewell.com.pl.
   2. It is possible to use out-of-court methods of dealing with complaints and pursuing claims in legal relations with Consumers, including
   1) possibility of resolving disputes electronically using the ODR (online dispute resolution) platform, available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL;
   2) possibility of conducting arbitration proceedings before a common court or other bodies.
   3. The Owner undertakes to consider the complaint within 14 days.
   4. If the complaint is accepted, the Owner will take appropriate action.
   5. In order to consider complaints, the Owner processes personal data of Users submitting complaints, in particular e-mail address, name, surname, content of the complaint, circumstances of the event giving rise to the complaint, information obtained in the course of considering the complaint, in including explaining the event that caused it. In the course of considering a complaint, the Owner may process a number of other information, including information about the User's use of the Services, cookies or other similar technologies, and information about devices. These data are processed in accordance with Art. 6 section 1 letter b of the Regulation in order to consider complaints and are processed for the time necessary to consider the complaint and after the end of the complaint procedure for archiving purposes in accordance with the Accounting Act in the event of the need to defend against possible claims against the service provider.
   6. In the event of undertaking an investigation regarding possible violation of the provisions of the Regulations, Policy or legal provisions, principles of social coexistence or good manners, the Owner may process the User's personal data until the end of the ongoing proceedings and until the expiry of the limitation period for claims, which is usually 3 years, but in special cases provided for by law it may be longer. These data will then be processed, including made available in accordance with Art. 6 section 1 letter f of the Regulation, i.e. in the legally justified interest of the administrator consisting in pursuing claims against the User. The legitimate interest of the administrator will then override the rights and freedoms of the User.

§ 5. Final provisions

    1. The Policy was adopted by order of the Owner and enters into force on April 14, 2020. The content of the Policy may be changed in the same manner.
   2. Any deviations from the Policy must be in writing to be null and void.
   3. The law applicable to the Policy is the law of the Republic of Poland.
   4. In matters not regulated in the Policy, appropriate legal provisions apply.